About The Toyo Guy

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Yes, we only service Toyo (Toyotomi) brand stoves.

We currently service all of the Mat-Su Valley:  Palmer, Wasilla, Meadow Lakes, Big Lake, Houston, Willow, Talkeetna & Trapper Creek area.  

If the interest is there, we will head south of the Valley to Girdwood, Seward, Kenai & Homer but would need to have several on the list in order to make the trip  that way.  Give us a call to get on this list and we'll let you know as soon as we're planning a trip.

Our prices vary depending on what type of Toyo Stove you have and what service you are needing done.  Please click on the link below under 'Forms'  and download our pricing handout that breaks down all of our current services and pricing.

• Yes, we do collect deposits on a case-by-case basis.  We will notify you at time of scheduling of a deposit will be required.
• We do charge a trip charge fee to anyone located base Sheep Creek Lodge (MP 88 on Parks Hwy) which will be waived if you are having a full service package completed.
• We do charge 3.75% credit card processing fee for any invoice being paid by credit card.

Payment for all services are due in full at time of completion.  We accept the following types of payments:

• Cash
• Credit Card (3.75% processing fee will be applied to total)
• ACH  (1% processing fee will be applied to total)

The length of a standard base service without any surprises, will usually take 2-3 hours.  Repairs will vary depending on the issue.  We aim to complete all services and repairs as quickly and efficiently as possible.

 Our schedule varies a bit depending on where you are located. Typically we are usually about a week out (sometimes less), but that could get stretched out a little the further north we go as we like to have at least a few clients on the schedule for Talkeetna/Trapper Creek areas.  Same would go for heading south to the Peninsula.

 If you have an after- hours emergency (no heat) text us at 907-715-7886 with the word 'EMERGENCY' as the first part of your text.  Please also include the following information:  Your name, phone #, location, Toyo stove model # and what the issue or code is and how much fuel you currently have in your oil tank.   

We will do our best to contact get back to you as soon as possible and see what we can do to help.  If it's determined that we need to be called out onsite, our emergency/holiday call out fee is an additional $200.00 that will be added to the standard call out rate (for a total of $400 call out fee during emergency situations).   

We will come out onsite, assess the issue and provide you with a price to fix it.  Or if we determine that it's beyond repair and you do need to have a full service package done, we will credit you 50% of the standard call out fee ($100) off your total bill.

Please make sure to complete our online Service Request form ... link below.